Water Services

Notice to our customers

The City of Idabel Water Department will be suspending service disconnections for all customers, due to the COVID-19 Virus.

We urge customers to make every effort to keep their accounts current during the period when disconnections are suspended. We will re-evaluate the situation on a month to month basis.

Our mission is to provide the City of Idabel with safe, abundant drinking water at reasonable rates to support residential and economic growth in our community.

Customer Service

To establish, change, or terminate Water Service, please contact our Billing Office by phone at 580-286-5631 or email WaterBilling@idabel-ok.gov, as our office is closed do to the COVID-19 pandemic.

Download Application for Water Service

Download Authorization to Bill Tenant

Bank Draft Application

Download Complete IPWA Rate Sheet

Download Payment Guarantee

Residents must call or email the Water Department during this time to set up service, our customer service personnel will help you with making this connection during this pandemic.  When establishing water service, any applications submitted after 3 PM will not be connected until the following business day.  Deposits must be paid in full by cash only before service will be connected.

Deposits and fees are as follows:

Residential deposit $75.00
Commercial  $125.00
Transfer fee $25.00
Reconnect fee $35.00
Return Check fee $35.00
Credit card convenience fee $2.00
Cleaning (temp on) $10.00
Polycart $25.00
Bulk water (15,000 Gallons) $75.00

Consumer Confidence Reports

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    Water Services

    Idabel City Hall

    IPWA Director
    Steve Surratt

     

    Billing Clerks
    Mary Gray
    Kaitlin Ginn

    201 E. Main Street
    Idabel, OK 74745

    8:00 AM - 4:00 PM M-F

    Main Phone: 580-286-5631
    Fax: 580-286-3897

    Emergencies: Dial 911

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