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Our Service Mission

"To continually improve our delivery of cost-effective water and solid waste services by empowering employees to responsively meet customer expectations for quality, safety, reliability and environmental responsibility."

What is Idabel Water Dept. doing to ensure customers are protected from COVID-19?

While monitoring the state and national advisories regarding COVID-19, we have shared with our employees the preventative measures provided by the US Centers for Disease Control and Prevention (CDC) on how they can minimize the risk of catching COVID-19. The IPWA also has robust emergency operations and business contingency plan during this COVID-19 pandemic. 

Is my drinking water safe?

Yes, your water is safe. The IPWA provides drinking water from one of two sources: surface water from the Little River, and purchased water from Broken Bow Gravity Flow when needed. 

According to the World Health Organization (WHO) and the American Water Works Association (AWWA), current treatment methods used by our surface water treatment plant as well as purchased treated water from Broken Bow Gravity Flow are sufficient to disinfect water for contaminants, including COVID-19. Surface water sources (lake's, river's, ect.) would not be sources for COVID-19, and existing required testing throughout our distribution system requires a chlorine residual to ensure water is clean and safe for consumption.

Field Requests

To continue keeping everyone healthy and safe, our technicians working in the field are available for limited services. If you identify something that might require a property visit from one of our field technicians, pleas call our Customer Service team, we will need to discuss the issue and do some fact finding over the phone (580) 286-5631 or through email, whichever you prefer.  


Water Bill Payment

Walk-in payment at City Hall are open, you can also pay your bill through the mail, (201 East Main, Idabel OK 74745), using the Drive-thru tube and Drop Box located on the East Side of City Hall, by calling (580) 286-5631 having your account number will speed up the process, payment online at

IPWA Announcements

Job Opportunity  "Maintenance Worker"

Job Opportunity "Maintenance Worker"

Idabel Public Works Authority Listing: Maintenance Worker Posted February 14, 2024          The... Read More

Preventing Frozen Pipes

Preventing Frozen Pipes

Prevent Frozen Pipes - and What to Do if One Breaks   Before an emergency: find your home's water shut-off valve Your main... Read More

IPWA Grand Opening of new Water Towers

IPWA Grand Opening of new Water Towers

The Idabel Public Works Authority completed construction of two new half million gallon per tank, water towers. Tower One is located on the North... Read More

Public Works Home

Idabel City Hall

IPWA Director
Steve Surratt


Billing Clerks
Mary Gray
Melissa Brinkley

201 E. Main Street
Idabel, OK 74745

8:00 AM - 4:00 PM M-F

Main Phone: 580-286-5631
Fax: 580-286-3897

Emergencies: Dial 911

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