Notice to Past Due Accounts:
The IPWA suspended all late and disconnect fees during the COVID-19 Pandemic starting March 19th 2020, we understand some customers might still be struggling to pay utility bills and we are willing to work toward getting your account paid in full. IPWA accounts that are two months past due, need to call or come by the Idabel City Hall and make arrangements for payment of past due amounts or be subject to disconnect on the 21st of May 2020.
You can pay your Water Bill either Online, by Mail, by Bank Draft, Payment in person at City Hall is not allowed at this time. If you have any questions you can call (580) 286-5631 or email WaterBilling@idabel‑ok.gov.
We also have a convenient Drive-Through located on the east side of City Hall. For after hours payments, please use our Night Drop Box located at the Drive-Through.
Water Payment Services provided by
What You Will Need
In order to use these services you will need your Idabel Water account number, balance on your bill, credit card or check routing number, bank account number and a valid E-Mail address for confirmation receipt (online payments only).
Click Here to Access the Secure Payment Server
A Note About Convenience Fees - The fees charged ($2.25 per payment up to $200.00) go to Tyler Technologies to cover handling and processing charges. The City of Idabel does not get any part of these fees. Tyler Technologies is an independent company providing a service for The City of Idabel.
Pay by Mail
Payments by mail are processed daily. Plase make your check or money order out to IPWA. To pay by mail, send check or money order payment to:
201 East Main
Idabel, OK 74745
Pay In Person
We have a convenient Drive-Through located on the east side of City Hall. For after hours payments, please use our Night Drop Box located at the Drive-Through.
For fastest service, please pay your bill in person. All payments made in person are posted to your account at that time. Please bring cash, check or money order between 8:00 a.m. to 4:00 P.M., Monday through Friday to:
201 East Main
Idabel, OK 74745
Customers may also pay their bill in the Lobby of City Hall.
Note: Delinquent accounts should be paid in person.
Using the Night Deposit Box
Our night deposit box is located on the outside of City Hall on the east wall next to the drive through window. Delinquent accounts paid using the Night Deposit Box require a $35.00 reconnect fee. The deposits at this location are picked-up weekday mornings for processing that next day.
All Payments deposited after 4:00 PM, will not be posted until the next business day. Service interruption may occur if payments are deposited the day as your scheduled due date.
Please do not use cash when making payment using the night deposit drop box. For your security please pay by CHECK OR MONEY ORDER ONLY.
Pay by Bank Draft
The Idabel Public Works Authority can draft only from a checking account. Contact 580-286-5631 for details. Customers may now have their checking account automatically debited for the amount of their water bill. This convenient service is free to the customer allowing worry free payment of their account on the 3rd of each month.
Water Bill Due Dates
Bills are sent out by the first of each month. Payment is due by the 10th of the month and a 10% late penalty is charged after the 10th.
Bills have to be paid in full by 4:00 pm on the 20th of each month. If the 20th falls on a Saturday, Sunday, or Holiday you will have until 4:00 pm of following business day to pay bill. On the 21st of each month at 8AM all un-paid bills will be disconnected, for customers disconnected you are required to pay your bill plus the re-connect fee before service is restored.