This position inspects and investigates complaints to verify compliance with adopted codes and ordinances of the City; to safeguard public health, safety and general welfare. This position is also responsible for related administrative functions as it relates to documentation of inspections.
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
Receives, records, and investigates complaints regarding potential violations of municipal codes, ordinances, standards, and health and safety regulations; documents violations by securing photographs, writing reports, and recording other pertinent data; researches ownership records, prior complaints, municipal codes and ordinances, and state regulations to establish whether a violation has occurred.
Surveys (on foot and/or by vehicle) nuisance conditions and code violations.
Initiates contacts with residents, business representatives and other parties to explain the nature of incurred violations and establish compliance requirements with municipal codes, ordinances, and community standards.
Meets with City staff regarding complaints; coordinates follow up activities as needed.
Prepares notices of violation or noncompliance and citations according to applicable codes and regulations; issues letters to property owners notifying them of violation; as appropriate, affixes notice of violation on property to abate fire and public safety hazards and public nuisances.
Coordinates and conducts follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners if applicable; conducts follow-up investigations to ensure compliance with applicable codes and ordinances.
Prepare non-compliance case information for legal action when requested. Testifies in court or administrative hearings as needed.
Makes drive-by or on-site inspections of residential, industrial, and/or commercial areas in compliance with requirements of law; notes possible violations at other property sites during the course of field investigations.
Provides information to violators, witnesses and the general public, business community and other government agencies regarding codes, laws and ordinances; respond to questions, complaints and inquiries.
Maintains files and records related to citations and violations; prepares written reports, memoranda and correspondence.
Photograph nuisance conditions and code violations.
Maintains and updates records, logs and reports utilizing knowledge of principles of record keeping and reporting.
Develops public announcements on code enforcement activities as directed.
Other duties as assigned.
KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS
Knowledge of safety codes, related laws and ordinances and building standards.
Knowledge of the principals and practices of code compliance programs.
Knowledge of blueprints, layouts, construction plans, parcel maps, and zoning maps.
Skill in identifying technical and operational problems and recommending appropriate corrective actions.
Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues.
Ability to research and analyze detailed information and make appropriate recommendations.
Ability to interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department specific documents.
Ability to establish and maintain accurate records of assigned activities and operations.
Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.
Ability to think quickly, maintain self-control, and adapt to stressful situations.
Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.
Ability to perform mathematical calculations required of this position.
Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
Skill in researching and understanding complex written materials.
Ability to prepare and maintain accurate and concise records and reports.
Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
Ability to handle sensitive interpersonal situations calmly and tactfully.
Ability to maintain professionalism at all times.
Ability to maintain effective working relationships with individuals within and outside the organization.
Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provision of the Open Records Act and other applicable State and Federal statutes and regulations.
Ability to work the allocated hours of the position and respond after hours as needed.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and requires walking on uneven terrain, stooping, kneeling, crouching, crawling, climbing stairs and ladders, and reaching with hands and arms.
Work may involve mobility over rough or difficult terrain. Work is performed daily both in and outdoors under all weather conditions and includes exposure to inclement weather, noise, vibrations, airborne materials, and active construction sites. Work may also be performed above or below ground, to include heights over 10 feet, as well as underground crawl spaces.
Work has standard vision requirements.
Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
Hearing is required to perceive information at normal spoken word levels.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Work is generally in a moderately noisy office setting and in the field.
MINIMUM REQUIRED QUALIFICATIONS
High School Diploma/equivalent and two (2) years’ work experience in code enforcement or related land use experience.
Must possess a valid Driver’s license.
Must obtain OCEA license and Property Maintenance license within one year of employment.